Sweet Sisters. Co

Privacy Policy

🍰 Sweet Sisters Co. Privacy Policy

Effective Date: 30 October 2025
Business Name: Sweet Sisters Co.
Tagline: Two Hearts, One Whisk.
Location: United Kingdom
Contact Email: sweetsistersco25@gmail.com

1. Introduction

Welcome to Sweet Sisters Co. We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law (GDPR).

By using our website, social media pages, or placing an order with us, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and delivery address.
  • Order Information: Items ordered, payment method (handled securely by third-party services — we never store card details).
  • Technical Information: IP address, browser type, and how you interact with our website.
  • Social Media or Messaging: If you contact us via Instagram, WhatsApp, or TikTok, we may collect your username and messages for customer service purposes.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Contact you about your order, payment, or delivery
  • Improve our products and customer experience
  • Send occasional updates or promotions (only if you’ve opted in)

We will never sell or rent your personal information to anyone.

4. How We Store and Protect Your Data

We store your data securely and only for as long as needed:

  • Order records: up to 12 months
  • Messages and contact details: up to 6 months after your last communication

All data is stored on password-protected systems and encrypted where possible.

5. Third Parties We Work With

We may share limited data with trusted third parties that help us operate our business:

  • Payment processors (e.g. PayPal, Stripe)
  • Delivery partners (for order fulfilment)
  • Website & analytics platforms (e.g. WordPress, Google Analytics)

These providers are GDPR-compliant and only use your data for agreed purposes.

6. Cookies

Our website may use cookies to improve your experience and understand visitor behaviour. You can turn off cookies in your browser settings at any time.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you
  • Correct any inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at sweetsistersco25@gmail.com.

8. Children’s Privacy

Our services are not intended for anyone under 13. If you believe we’ve collected data from a child, contact us immediately and we’ll delete it.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal or business updates. The latest version will always be available on this page.

10. Contact Us

If you have any questions about your data, please reach out:

Email: sweetsistersco25@gmail.com
Business Name: Sweet Sisters Co.
Location: United Kingdom

Made with love by Sweet Sisters Co. – Two Hearts, One Whisk.